News

Keeping customers safe online

You may have read this week about our trial of scanning web pages.  It’s certainly created a debate among those who follow our industry and on our Members Forum.  It’s a discussion we welcome and I’d like to use this blog to answer questions and get feedback as we progress with the testing.

To provide some context, we’re doing this trial in advance of offering a free opt-in product that will warn customers if their computer or device connected to their home broadband is viewing a page that contains viruses or threats.

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Broadband speed – the facts

You may have read this morning about Ofcom’s report on broadband speeds. We thought it would be helpful to set out why speeds vary and what you can expect from an ISP like TalkTalk.

The speed of broadband you can receive depends on the distance from your property to the nearest telephone exchange. If you live more than 7km from an exchange you are unlikely to be able to receive any service at all; as you get closer the speed improves.


Last Updated ( Tuesday, 27 July 2010 )

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TalkTalk Members Site Analytics

We monitor and analyse our Web site and forums stats, visitor and traffic profiles, and links and search usage. Some of you may be interested to see this information too. Our Web Site Analytics Summary (pdf 109KB) is available for download for anyone who's interested. If this file proves popular (we'll monitor this ;-) then we'll make sure it's updated regularly.

Any questions, comments, general observations can be posted on the Web Site Analytics thread on the Ideas for the Web site forum.

Last Updated ( Thursday, 01 July 2010 )

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The rise of the Silver Surfer

Today is the ninth annual Silver Surfers’ Day – a national day dedicated to promoting the use of digital technologies by older people – which promises to be bigger and more inclusive this year than ever.

 

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Why social games are changing the way we play

Has someone you know recently become obsessed with melon farming? Or spoken ominously of ‘whacking’ a friend? If so, they’re probably a fan of Farmville or Mafia Wars, two of the most popular social games on Facebook. Perfect for whiling away a few minutes of your lunch break, or a fallow period in the TV schedules, these simple online titles attract the video game industry’s most prized quarry: the casual gamer. As well as the aforementioned examples, games like Bejeweled Blitz, Vampire Wars and Texas HoldEm Poker have spread throughout social networks like an aggressive virus, turning people into farming fanatics and card sharps almost overnight. And once they’re hooked they want their friends to join them.

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