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Speaking to a real person

PaulaPanda
Visitor
Private Message TalkTalk
Message 4 of 4

None of the suggestions apply. 

We are new to Talk Talk. Once we have been connected, is it easy to talk to an actual person when needed? 

We have had a nightmare so far & wonder if we are doing the right thing even signing up with Talk Talk?

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi PaulaPanda

 

What's the issue? 

 

You have an order progressing to go live on the on the 26th .

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Message 2 of 4

I'm put through to a real live human whether on Chat or phone as long as I contact them during published opening hours, @PaulaPanda.

 

Near the foot of this link:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @PaulaPanda welcome to the community some clever and immensely helpful people here, but no clairvoyants. If you could give an idea of the issue you have I'm sure you will get a satisfactory resolution. 

I don't work here and all my opinions are my own.
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