Supur safe boost

[dave10]

I have just renewed my contract to Fibre 65 + calls and elected to continue the super safe boost. 

I see that I am being charged £4 per month for the boost but the chat transcript states - Your SuperSafe Boost will be charged at £2 per month for the first 18 months. After that, it will revert to the standard price of £4 per month.

Could you please clarify this for me?

[Arne-TalkTalk]

No problem. 

[dave10]

Many thanks Arne.  Well done!

[Arne-TalkTalk]

All done , I've taken £2 off this latest bill aswell.  

Regards.

[Arne-TalkTalk]

Ive got it, you did send it to Ady, but its ok I will try and  sort this out . 

[dave10]

Have sent PM. Hope I have done it correctly.

[dave10]

Presume PM is Private Message.  Sorry to ask but how do I do that please?

[Arne-TalkTalk]

Hi dave10

Can you PM me the chat transcript, the notes on your account show supersafe is £4.

Thank you.