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Broadband help

For queries about your TalkTalk broadband service.

No signal in router (flashing orange)

Brajesh-TT
Chatterbox
Private Message TalkTalk
Message 9 of 9

No signal since 9 PM last night. Is this just me or Watford area outrage?

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8 REPLIES 8

Message 1 of 9
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Brajesh-TT
Chatterbox
Private Message TalkTalk
Message 2 of 9

Nothing else. Thank you.

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Message 3 of 9

Good morning,

 

No problem 🙂 Please let us know if there is anything else that we can help with.

 

Michelle

 

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Brajesh-TT
Chatterbox
Private Message TalkTalk
Message 4 of 9

Sorry missed to update.  Started working in the morning. Thank you for the support Mitchell.

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Message 5 of 9

Morning,

 

Sorry for the delay. The team advised that this was resolved at just before 8am. The line is now also showing in sync. Is your connection now working ok for you?

 

Thanks

 

Michelle

 

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Message 6 of 9

Hello again,

 

Thank you. I can see that there was planned engineering work happening so I've asked the team to confirm if this has been fully completed or could be related to your fault and I will post back as soon as I receive an update on this.

 

Thanks

 

Michelle

 

Brajesh-TT
Chatterbox
Private Message TalkTalk
Message 7 of 9

Thanks Michelle. Updated profile with details.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Good morning,

 

Can you please update your community profile to include your:

 

  • TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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