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Broadband help

For queries about your TalkTalk broadband service.

WIFI

gabbydon
First Timer
Private Message TalkTalk
Message 3 of 3

At least 3-4 times a day my Talk Talk wifi just drops connection and hangs up for at least 2 minutes . Most times especially at night its more prevalent. When ever I do a speed test it always good. any help would be greatly appreciated.

 

Gabbydon

Respect in Every Aspect ....Gabbydon
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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi gabbydon,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Morning,

 

I'm sorry to hear this. I've run a test on the line now which is clear and the connection stats look ok. Does this happen on all wireless devices? How far are the devices from the router?

 

Thanks

 

Michelle

 

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