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Unable to send

Pash02
Enlightened One
Private Message TalkTalk
Message 4 of 4

Hi ya 

On my desktop I am unable to send emails again after waiting 24 hours.

I successfully sent out emails to 120 recipients in blocks of 10 recipients in each email in the space of an hour or more.

Now I and getting the confirm my smpt details Pop up box inside my email  client outlook.

I click OK and it just constantly repeats it self with the pop up box.

On my phone a test  email is stuck in the outbox.

 

What is going on with all this and why is it happening?

Thanks 

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3 REPLIES 3

Message 1 of 4

The SMTP outgoing server is rejecting the connection. Try sending via webmail.

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

GondolaCommunity Star 2017-2024

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Pash02
Enlightened One
Private Message TalkTalk
Message 2 of 4

I'm not getting the too many recipients message though but the pop up box to confirm the email settings.

This is whats thrown me.

Thanks though 

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Gondola
Community Star
Private Message TalkTalk
Message 3 of 4

A TT501 error message means a temporary stop on sending for an hour because the mailbox sending has triggered spam protection due to too many recipients in the last hour. I did previously recommend spreading out sending and not sending to all in one hour but spreading out over a 3 hour timeframe.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution