Telephone calls

[terrytrevett]

I have been a TalkTalk customer for many years but almost every time I telephone for help or advice I cannot understand what the agent is saying - even after asking him or her to repeat!  How can I ensure that I speak to someone who speaks clear understandable English?

Terry Trevett

[Debbie-TalkTalk]

Hi Terry

I can see that Ferguson has provided some information on using our Live Chat service.

Is there anything that we can help you with on the Community?

Thanks

Debbie

[ferguson]

If you have trouble with accents you could try live chat:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Alternatively, if you tell us what issues you are having with your phone service at the moment then the support team here will be happy to help. 

[ferguson]

If you have trouble with accents you could try live chat:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Alternatively, if you tell us what issues you are having with your phone service at the moment then the support team here will be happy to help.