ITV X is no longer available on some older TV's or legacy set top boxes. This includes the earlier YouView Boxes. This was a decision by ITV, not to develop the app for these devices, and beyond our control.
If you give our Teams a call (0345 172 0088 ), they can discuss options for the new TV Hub that will support the new ITV X App.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
