on 09-04-2013 12:36 PM
on 09-04-2013 01:01 PM
on 09-04-2013 02:03 PM
try using 0508 it worked for me on a digitrex TV on my sky remote
if you cant find the code for TV try using this method
press red and select together, you should get 2 red blinks
then type 1, count the number of blinks, no blinks = 0
then type 2,count the number of blinks
repeat this for 3 and 4, note the number of blinks you get for each number and note them down, this should be your TV's remote code for a sky remote
on 10-04-2013 12:11 AM
Originally Posted by laverson ...There is no minimized now playing view in the corner of the guide. This makes flicking through the guide tremendously dull. It seems silly, but sitting in silence whilst looking for something to watch makes the TalkTalk player seem very amateur and out of place compared to the native Youview player...
on 10-04-2013 01:08 PM
Originally Posted by OCE_Mark hi laverson,
From a bit of searching ive found the below comments on another site.
Can you confirm if this assists?
Originally Posted by gwatuk Think you've got this bit wrong.
Maybe your box is faulty.
The guide has the "now playing" content in the top right corner.
on 10-04-2013 01:13 PM
Originally Posted by laverson ...Also theres no "TV" button only an AV or green button and holding either of these and the OK button does nothing...
on 10-04-2013 01:25 PM
Originally Posted by gwatuk These buttons won't work until you've programmed the remote control to work with your TV.
on 10-04-2013 02:07 PM
on 10-04-2013 06:06 PM
Originally Posted by laverson
- For me this is the worst part about the whole Youview/TalkTalk experience. The additional content, i.e. the Sky channels, are seperate from the freeview channels. I think ultimately this is where the Youview service will fail to gain significant market share. Having to search through two seperate TV guides to find something to watch is tiresome. In fact I have yet to watch a single show through the TalkTalk player and it is my intention to cancel my entertainment boost package and will not use the TalkTalk player unless it is suitable upgraded. It would be infinitely better if there was one guide for all content, why isnt this possible? The current Youview guide links to the BBC,ITV, Channel 4 and 5 players so why is there not a better offering? Even if I have to have two guides, can the TalkTalk player not have all Freeview content aswell? At the moment it is not user friendly.
on 11-04-2013 11:40 AM
on 11-04-2013 12:03 PM
on 11-04-2013 12:28 PM
14-10-2013 08:15 PM - edited 15-10-2013 07:53 AM
i agree with the review at the hub of this thread as i too am disappointed with the design of Youview's EPG (electronic Program Guide) and assoc. handset. The design is poor. why don't talktalk's designers look at a Humax? Big, bright coloured buttons that do what you want them to. I am a software developer and still find it difficult to do what i want, if i find it at all. There are so many design flaws i would have to take too much time /energy to address them all. Most of them should be simple to fix but should never have happened in my opinion. A cpl of examples though as a taster.
The hidden Delete Key. I was in My Youview, looking at My Recordings. I wanted to simply Delete a recording. Could i find the Delete button? no. I scanned the screen for tips. i pressed Help. i phoned the good samaritans (who coulnt help but talked me into feeling better about myself). The screen said "DEL" to delete. I couldnt see a DEL button. Eventually, after turning the lights on, finding my best readers, and much frustration i find a Key marked [sub/del] in tiny fonts. What?
Like the previous reviewer said. who designed this stuff, worse still, who allowed it past QA? The frustrations don't stop there. we have to regularly dump stuff from 'our recordings'. So highlight the item, the (sub/del) key doesnt work if it's multiple episodes, you have to drill into it. Wait for it to load. highlight an individual recording. press the key that most normal mortals cant find [Sub/del] wait again, then do the same for each episode. tedious.
There seems to be different sections in the EPG, and unfortunately key presses etc are not the same in each.
Bloated slow TalkTalk menu and unwanted adverts
Ok. I've paid for Entertainment Extra so i can watch my favorite Factual programs. I go into TalkTalk's (unfortunately disjointed) long winded menu. Firs wait for for part one to load. Come back a bit later with a cuppa expectingt to be in the guide, but no, some misguided marketing people have filled the screen with sales junk with stuff we've read 100s of times already saying click ok to continue. then wait again. Once arrived you wait while the screen loads with more videos of movie trailers (adverts) before they let you finally gain (slow) control to navigate to the channel wanted. So i've paid for a service and cant get there without a barrage of bandwidth hogging ads. ok moving on.. I have an interest in flying so i want to view the 'Air accident investigation' progs on Nat Geo (thats why i paid £10 per month extra). I cant because apparently the programs are screened at 4pm (when i'm at work) or 2am. But i cant record them. I paid for Sky Movies. Added a movie to 'My Watchlist' (yellow button) but a few days later could not find any reference in the help guide or on screen. (perhaps thats an oversight by me but i gave up looking).
In short, TalkTalk has somethings going for it (the fibre broadband is fast and reliable and customer service is improving.... but their Youview box software (EPG) is poor, fragmented, unintuitive and annoying. i hope i can get sensible updates in the future but i doubt it . Also their marketing people need reigning in from sitting on their fluffy clouds as contrary to their opinion we users are not all idiots; except me of course for being sucked in to their long contract. (talktalk's insulting 'half price only 7.50 per mth for n mths offers' i wasn't fooled by that however i am paying over 60 p/mth and still can't watch what i want to watch when i want to watch it... As you can tell i'm a bit dissappointed, not with thier long suffering support staff (who have been good) but with TalkTalk's rather silly EPG, recording restrictions, unwanted adverts and marketing.
on 16-10-2013 09:21 AM
Thanks for your feedback. I'm sorry to hear you are not happy with TalkTalk Plus TV. The service is constantly being developed and various software updates released to the YouView Box bringing additional features and improvements. We are working on bringing the live Boost channels to the YouView guide, the ability to record will come at a later date.
If you require any help or support then please start your own thread so we can look into them.