Joined TalkTalk at the start of January and have now finally got a letter saying Broadband goes live today, 19 March. However I don't have the Wireless Router or the username and password needed.
I'm concerned because the letter had this to say. "...You have now confirmed you would like to continue having a broadband service from TalkTalk..." before going on to mention the going live date of 19 March.
As a new customer this seems slightly inappropriate and I'm concerned you think I already have a router, username and password.