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TV Support

For help with your TalkTalk TV box, channels and apps.

4kbox will not record bbc tv programmes

Bazzy1
First Timer
Private Message TalkTalk
Message 2 of 2

My 4k box will not record BBC programmes when I am watching another channel. Also it will not record another channel when watching BBC programmes.

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

You cannot record a channel whilst watching another as the box only has 1 tuner.

 

If you wish to view a channel whilst recording you will need a separate aerial feed to your TV. To do this you will need to buy a cable splitter and run a cable from this to the box and one to the TV.

 

These can be purchased on line, supermarkets or local TV store.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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