Channel 4 OD catch up

[brianreehl]

We are no longer able to view Channel 4 catch up TV although this has been workingh up to a few days ago.

We can still get MY5 and BBC Iplayer. However, we are unable to get ITVX because we are using a 'Legacy' YouView set top box.

Many thanks. Brian.

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Cairns’]

Was there ever a solution to this? I have a brand new box and no channel 4 app or ITV X. This essentially makes this box useless in our house and I may as well go back to the competitor product. 

[Karl-TalkTalk]

Hi

can you try a Youview Maintenance Reset  and this will reset the box and reinstall any apps,  see if this helps.

Thanks  

Karl. 

[johnhowarth]

No errors (as with itvx). Ch4 OD programs just don't start.

[Karl-TalkTalk]

Hi

Any errors when launching the channel 4 player ?

Karl

[ferguson]

I wonder if, like with ITVX, the latest upgrade to the Channel 4 app has simply not made it on to these boxes.