What size usb stick are you using? Where did you purchase it from?
The reason I ask is that a maximum size stick is 1TB, but true 1TB sticks take so long to format. The recommended size from most users is 256gb. Bearing in mind YouView boxes were 320gb this is felt adequate.
Also you need to have bought it from a reputable retailer. Auction sites are awash with fake sticks and advertised 1TB sticks have been known to be no more than 32GB.
The 4k box is very good at spotting these fakes and won't complete the formatting if there is an issue.
As for rewinding, the box uses time shift so you have to press record first then play. This then allows you to rewind yo the point you pressed pause. You have to do this each time you turn the box on and each time you change channel.
If you search your Netgem 4k box manual, you will find the generic manual which is basically the same as your box.
Hope this helps.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
