New Contributor
Posts: 4
Registered: ‎25-04-2012

Internet Not Working


since a few hours ago we've had problems with the internet!

keeps saying there's no internet (the yellow triangle) and have reset router and everything but no probs.

when trying to diagnose the problem using the windows tool, it says to contact the ISP.

please can you help

any would be best (ps. using hotspot of my phone to use the internet on my laptop) THANKS!!!!
Valued Contributor
Posts: 9,159
Registered: ‎03-03-2010

Re: Internet Not Working

Have you checked here for known faults at your exchange:
Posts: 62,489
Topics: 15
Kudos: 2,335
Solutions: 222
Registered: ‎03-11-2008

Re: Internet Not Working

Hi mzhuniz,

I have completed a line test which has not detected a fault on the line and the connection looks ok at the moment. Are you still experiencing this issue?