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mzhuniz
Posts: 4
Registered: ‎25-04-2012
Founder

Internet Not Working

Hi!

since a few hours ago we've had problems with the internet!

keeps saying there's no internet (the yellow triangle) and have reset router and everything but no probs.

when trying to diagnose the problem using the windows tool, it says to contact the ISP.

please can you help

any would be best (ps. using hotspot of my phone to use the internet on my laptop) THANKS!!!!
Super Contributor
baz134dog
Posts: 9,133
Registered: ‎03-03-2010
Founder

Re: Internet Not Working

Have you checked here for known faults at your exchange:
myaccount.talktalk.co.uk/techfaults
OCE_Michelle
Posts: 45,025
Topics: 2
Kudos: 820
Solutions: 338
Registered: ‎03-11-2008
Founder

Re: Internet Not Working

Hi mzhuniz,

I have completed a line test which has not detected a fault on the line and the connection looks ok at the moment. Are you still experiencing this issue?