Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi Folks Having terrible problems with TalkTalk again.Full Fibre has just become available in my area - put a request in to do an upgrade.Told this can not go ahead due to problems on the account- a ticket was logged to the back office about three we...
No internet service and no telephone line operating. Unable to call customer service as Sunday, and there is no online chat, despite TAlkTalk claiming Online Chat available on Sunday. Totally helpless not knowing what to do. Kindly help, anyone. Rega...
Internet down and also unable to access online help. Is there a phone number I can call, any help appreciated.
Hello, my broadband stopped working earlier and I used my mobile phone o2 Internet to log in to Talktalk to do a connection test. The test took a long time and a fault was detected between the exchange and my home, but when I came back to the Web pag...
Reported a fault with broadband this morning and promised updates still heard nothing. When will our Internet be back working.
I cant get through to custermer service on chat orphone ???
My landline has been down since Tuesday 16thInternet down since Yesterday 20th!Is it possible to sort this ASAP please?Thank you
We have been having problems with our broadband for months now.After numerous calls, live chats, several engineer visits, and a new router, we are still experiencing extremely poor internet service. I find the phone calls and live chats extremely fru...
Hi there, I'm reaching out because I believe I've been unfairly charged for a recent engineer visit, here's why: In mid-March, I started experiencing frequent internet connection drops and slow speeds.After troubleshooting with the live chat support,...
I've had a stable internet connection for the past year. For the past few days the router (Fast 5364) is disconnecting from the ISP and frequenty reconnecting, I can see this in the router dashboard advance settings. The WIFI connection remains stabl...
Hello, can I please confirm that the engineer appointment in the morning is still going ahead? It has disappeared from my dashboard. Please can you advise that this is going ahead? Kind regards, Kerry Ronan.
Good Morning, Could you provide an update on when my service will resume, the recent updates have been less that satisfactory just to say an openreach engineer has been allocated, i have been without service since thursday the 28th of may, i am now s...
Quick question... my bog standard wired (TalkTalk) telephone connection comes into the house to a junction box inside the hall by the front door. I've decorated the hall recently and the wire that went from the junction box (by the front door) to the...
My internet as of recent has been randomly dropping as much as 6-7 times in a 15 minute span its getting unuseable at times its insanely frustrating and i need someone to check this out. here are some logs for this. Other times theres no issue and ce...
We have had no broadband for 24 hours. Last update was 11.30a, on the 14th, having been without it at that point for 12 hours. Is this sort of delay normal?
Hi my home broadband router stop working. no power is coming to the Router. No Internet since yesterday. got 3x kids at home who required to ise Laptop for school's home work. could you please get this resolved as soon as possible. Thank you REMOVED
We've just joined TalkTalk and we currently have a very underwhelming connection speed of 2mbps. When the engineer came, he said that this was because we are connected to the exchange at the other end of the village rather than the one outside the ho...
Hi allWhat equipment should I have in home for Fibre 65 ? I currently have a Huawei-HG633 router but whilst looking through the fix it section it looks like I should also have an Openreach modem on the Fibre 65. I have been having lots of connectivit...
I have been having a lot of issues with my router in the last month or so. Where it will not connect. Or devices will be connected by behave strangely. (Especially IoT devices like doorbell, smart lights etc.)device is: DG8041W - I.1.01firmware: v1.0...
Hello. We've recently had an engineer around our house to check the connections within our home. He's replaced the ethernet cable as he said there was a manufacturing fault with it which could be causing the dropouts in connection. Since the visit we...
Hi.I've lost Landline and therefore VDSL broadband connection. I used the checker on the TalkTalk website and since I reported it the status is unchanged : "we're currently investigating your case"In the high winds overnight and this morning, a tree ...
Hello, today was the day when my internet was supposed to be live and the engineer from open reach would also be coming today between 1pm to 6pm and due to this I waited the entire day but the engineer did not come. Due to this I could not do anythin...
Since Open Reach engineers began working on a telephone pole at the back of my house, early last week, I have been disconnected from both the internet and telephone system.I cannot pay bills online or receive or make calls from my home phone.This has...
Let me start without beating around the bush. I'm tired typing with the CS in the chat because it doesn't lead to anything and only wastes 2 hours of getting in touch with the person on the other end, on for both sides. I understand the procedures fr...
Hi I am nighat asghar one week I don't have a Internet I have been try myself to solve this problem but I can't so I contacted with you please send a engineer to correct my Internet thanks