Emails not arriving

[Nick2D]

This morning I have had phone calls from two separate contacts, with whom I have communicated many times in the past, to say they have sent me emails today which I have not received. I have checked my spam and junk and both are empty. Is there a wider issue?

Their domains are @hampshireculturaltrust.org.uk & gmail.com.

[Ady-TalkTalk]

You're welcome Nick. 

Ady

[Nick2D]

Thank you Ady. I appreciate your help.

Kind regards,

Nick

[Ady-TalkTalk]

I'm told the original issue is now resolved. If you're still having problems please let me know. 

Ady

[Ady-TalkTalk]

Thanks Nick, I've opened an incident as the team couldn't confirm if this was due to a change in our policy. 

Ady

[Nick2D]

Thank you Ady. That's good to know the rejections are showing up. I do a lot of work with users of the domain below, and their emails to me always bounce back, to such an extent I have to use Gmail for any communications with them. Might you let the email team know this too please?

The domain is @britishmuseum.org.

Many thanks,

Nick

[Ady-TalkTalk]

Hi Nick2D, I've run the 7 day scans and can see lots of rejections for the first of those senders. I've asked the email team to take a look and am awaiting a response. 

Ady