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email support

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Receiving emails

kendixon3
First Timer
Private Message
Message 2 of 2

Not receiving emails . People saying they have sent them but not getting . Any advise

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Gondola
Community Star
Private Message TalkTalk
Message 1 of 2

No emails incoming? Check webmail Rules. Specific emails not incoming? Which ones? Check Spam folder. Mark as Not spam. Not there? - Did the originator get a bounce message from TalkTalk? If yes, what? No bounce means your mail address is on their mail service suppression list - email is not actually sent even if they think it is. If direct inbound mail is not fully authenticated or on a spam blacklist that's a mail sender issue.

GondolaCommunity Star 2017-2024

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