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email support

Ask us about your TalkTalk email account and Webmail.

email error

JJ2020
Team Player
Private Message TalkTalk
Message 5 of 5

THE PROVIDED LOGIN DATA TO ACCESS E-MAIL SERVER IMAP.TALKTALK.NET SEEMS TO BE WRONG. PLEASE CORRECT THEM

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4 REPLIES 4

Message 1 of 5

What does what mean Colin? My reply to the original poster does explain what they were reporting. Are you seeing the exact same message?

GondolaCommunity Star 2017-2024

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colindimmick
Sightseer
Private Message TalkTalk
Message 2 of 5

what does this mean?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@JJ2020, please stick to this thread. 

 

I will remove the duplicate. 

Gliwmaeden2, a fellow customer.
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Gondola
Community Star
Private Message TalkTalk
Message 4 of 5

TalkTalk are aware of the issue. You don't need to do anything as hopefully it will self correct when a fix is applied.

 

The message relates to TalkTalk Mail webmail and one of the added secondary email accounts. The error happens because of a failure of re-authentication of the encrypted password.

 

The mailbox(es) in question are going to be working correctly. So if you wish to view mail messages then the workaround is to sign out of the current mailbox and sign in to the secondary mailbox. Not as convenient obviously as having all mail messages under the one login but needs must.

 

Or you can have all email accounts added to an email client like Thunderbird. IMAP mail connections are not affected.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution