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FIbre Support

Get expert support with your Fibre connection.

Fibre 65 down

dennisjs
Participant
Private Message

on ‎08-02-2024 06:19 PM

Message 3 of 3

Hi guys,

 

My internet has been down since yesterday around 4-pm-ish. Devices already connected after this time we're still able to receive the network but anything attempting to connect after this time would fail. Phone line is working. I've raised a ticket on my account but have received no updates. If someone could please look into this for me I would be very grateful.

 

Many thanks and kind regards,

 

Dennis

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
In response to dennisjs

on ‎09-02-2024 06:28 AM

Message 1 of 3

Hi Dennis,

 

I'm sorry to hear that you're experiencing problems with your service. How is it today, do you still have no service?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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dennisjs
Participant
Private Message

on ‎08-02-2024 06:24 PM

Message 2 of 3

Hi again,

 

Forgot to add that the router has a solid amber light so I assume there's a problem with the network not the line. Thanks

 

Dennis

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