cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

Router busted again

Organe light of death on the router again On my 3rd router since end of March and getting very hacked off with the poor service.

Bonzo69 by First Timer
  • 111 Views
  • 3 replies
  • 0 like

No Connection for a few minutes

Hello,Looks like my broadband connection keeps dropping - only lasts a few minutes then connects again.Not wifi issue (wired connection)I do not loose connection to router - I can navigate to router home page without issue.Uptime on router has reset ...

Eero 6 Amazon Fire Stick 5GHz issue

Hi there, Has anyone found a fix for getting your Amazon Fire Stick to connect to the 5GHz connection instead of the 2.4GHz connection? Kind regards, Joe

No connection since Friday morning

Hello, good evening. I'd like to report an issue with my fibre connection here - I have not been able to get live chat to work in any browser on my laptop. I initially checked for reports of issues in my area but have not seen anything so apparently ...

Fibre 65 issues

I’ve recently switched from sky to talk talk and have to say the WiFi service is no where near what I was getting from sky. Regular disconnections and speed issues. Son constantly unable to play games as it regularly disconnects. I’ve struggled to co...

Begsy001 by First Timer
  • 162 Views
  • 4 replies
  • 0 like

Yale alarm smart hub unable to connect

Hi,My yale alarm smart hub lost connection to the internet last week and continuously beeps. I have an Eero router, 500mb fibre. I noticed around the same time my trading 212 app stopped working. Yale have said to check DNS, which I already changed a...

Eero drop outs, no signal in part of the house

Hi day two of the Talk Talk experience after years with BT. Did the switch to move to full fibre however living in a townhouse with the eero on the middle floor means no signal for the top floor at the other end of the house - only two rooms on each ...

Kacey by Visitor
  • 206 Views
  • 6 replies
  • 0 like

No internet: issue with line providing connection outside

My internet suddenly stopped working at about 830pm tonight when the flashing orange light non-stop. I went through all the testing and then got a message from Talk Talk that there is an issue with the line providing my connection and that an enginee...

IMG_2247.jpeg
HasnV1 by Newbie
  • 152 Views
  • 3 replies
  • 0 like

£85 to replace something of TalkTalk that is broken

I have just spent an hour and a half with 2 TalkTalk agents trying to discover the problem is with our WiFi booster, which will no longer connect to the router. In the end I was told that I needed to replace the booster but they can’t do that because...

makman1 by Popular Poster
  • 564 Views
  • 17 replies
  • 0 like

Slow internet

My usual speed is around 31, but I sometimes get the BBC iPlayer freezing; I also sometimes get a message when using Zoom saying 'your internet is unstable' or similar, then freezes off and on. Is there a problem with my router or will a wi-fi extend...

Jacky6 by Visitor
  • 96 Views
  • 2 replies
  • 0 like

Will Eero support 2.4ghz

I’m looking at buying a video doorbell but all I see is 2.4ghz systems. Is Eero compatible with 2.4 as well as 5ghz or do I need to look at top end systems?

FAST5464 as a mode

Hi,I want to use the hub as a modem so that I can connect a Linksys router to it to be the main WiFi router. I want to do this because the lfast5464 is located in under the stairs cupboard (only available socket) hence really poor WiFi coverage .The ...

samiboi by First Timer
  • 150 Views
  • 2 replies
  • 0 like

Fibre 65, regular disconnects with router flashing orange.

I have been having issues with my talktalk WiFi hub since early this morning where it will regularly drop connection and flash orange. I have done multiple line checks which state there are no issues or faults found.I have done multiple speed tests, ...

Exit35 by Team Player
  • 438 Views
  • 13 replies
  • 0 like

Drop outs and slow speed

HiWe've got fibre broadband and lately we've been getting drops in the connection, it's been happening for a while now, there was works going on putting in new cables around the corner from us, but that is now complete, when line tests are run it's s...

Tlak Talk Intermittant Internet Connection

Hi,I'm on Fibre 65 with max Speed vrying between 40-46 Mbs. I have had a new talk talk router sent a month or so back (thank you). It seems i get intermittant disconnection from my devices and the router. Also extremely slow speeds sometimes of less ...

ShahAA by Popular Poster
  • 447 Views
  • 18 replies
  • 0 like

Poor Broadband Speed issue REP-14265006

Need somehow to get problem escalated.Talk talk sent home engineer who proved problem is not inside property and said he would escalate the issue.Talk talk seem to believe problem is solved as per screen shot:-Unable to connect with chat as button do...

Martin1st_0-1714738282418.png
Martin1st by Popular Poster
  • 454 Views
  • 21 replies
  • 0 like

Tech support contact

I need to get in touch with Tech support I have an open ticket and have a urgent update they need how fo I get in touch?

Marcad by Newbie
  • 151 Views
  • 2 replies
  • 0 like

Broadband

My internet keeps cutting out especially on the night time it is very slow and lagging

Nan621 by First Timer
  • 111 Views
  • 1 replies
  • 0 like

VPN keeps disconnecting PPP server error

As of a few days ago I'm getting kicked off within 5 seconds of connecting to my work VPN. IT guy at work says it's an ISP issue. I've tried rebooting the router(s) with no effect. I wonder if this has anything to do with what a TalkTalk rep said to ...

TT Fibre 900: equipment not here yet.

Hi All Ordered TT Fibre 900 a couple of weeks ago, due to be installed Wednesday May 1st. I'm pretty sure the customer service lady told me that the equipment needed for our connection would be delivered to our address before the Openreach engineer c...

Router continually flashing amber

My internet connection was intermittent on Friday evening. It improved when I restarted the router. Since Saturday the router (Wi-Fi Hub Fast 5364-3. T8) has been flashing amber. I have gone through the troubleshooting (unplug for 20mins, connecting ...

mr_Jw by Visitor
  • 244 Views
  • 6 replies
  • 0 like

Loss of internet

Continuing to have problems with internet dropping out on my ipads, no other items are affected and thisdoes not happen when I use my devices at other locations in UK and France, has the time come for a new router, firmware is all upto date, I have r...