cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Forum Posts

Weak security warning on AppleIOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Privacy warning - this network is blocking encrypted DNS traffic

This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....

TalkTalk Wi-Fi Hub version SG4K100174

For maybe 7 or 8 months now various posts all saying same thing, when you log into the router and try to get into advanced settings you get logged straight back out. Despite clearing cache, using desktop or laptop or iPad, whatever you do it still ki...

Fibre900 eero pro 6 - low wifi speeds

Hello, I just upgraded from Fibre150 to Fibre900 and changed my vertical black router to the new eero Pro 6 that has been sent to me. The problem that I have is that the wifi speeds next to the new eero Pro 6 are limited to 320Mbps (even though the s...

GeoDou by Sightseer
  • 455 Views
  • 26 replies
  • 0 like

Router white on light not working

The white LED light on my router, Huawei DG8041W nolonger illuminates. I've checked that the software is uptodate and I've rebooted the router several times without success. The router appears to be working ok other than the on light not functioning....

AJB42 by Newbie
  • 154 Views
  • 1 replies
  • 0 like

No lights showing on router

I noticed last night that the internet connection light on my router was off, when i checked the speed it was showing 8mps, I am on Fibre 65, after rebooting the router the internet speed has risen to 53mps (normal) but still no light showing. i have...

Taffy57 by Popular Poster
  • 239 Views
  • 10 replies
  • 0 like

Eero 6 Amazon Fire Stick 5GHz issue

Hi there, Has anyone found a fix for getting your Amazon Fire Stick to connect to the 5GHz connection instead of the 2.4GHz connection? Kind regards, Joe

Yale alarm smart hub unable to connect

Hi,My yale alarm smart hub lost connection to the internet last week and continuously beeps. I have an Eero router, 500mb fibre. I noticed around the same time my trading 212 app stopped working. Yale have said to check DNS, which I already changed a...

Resolved! Any better router ?

Hi, i have had the same Talktalk supplied Sagecom router for at least 6 years. Is there something which may be better, faster/more secure ? I am on Fibre 35 and use Talktalk supplied powerline adaptors to connect Router to TVbox, wired connection dir...

jawatto by Popular Poster
  • 177 Views
  • 3 replies
  • 0 like

6/7 year old router

Hi, I have had my current router for approx 6/7 years and am now experiencing multiple drop outs everyday, power cycling doesn't seem to be making any difference. Does it sound like my router is now dying? And will talk talk replace for free?Tha k

Sagemcom Fast Router

My TalkTalk router has been rock-solid until firmware 174 which has brought with it some quirks such as; My Volvo just refuses to connect to both my own and my mums Sagemcom router, but will happily connect to my brothers TalkTalk supplied Eero. My i...

£85 to replace something of TalkTalk that is broken

I have just spent an hour and a half with 2 TalkTalk agents trying to discover the problem is with our WiFi booster, which will no longer connect to the router. In the end I was told that I needed to replace the booster but they can’t do that because...

makman1 by Popular Poster
  • 569 Views
  • 17 replies
  • 0 like

FAST5464 as a mode

Hi,I want to use the hub as a modem so that I can connect a Linksys router to it to be the main WiFi router. I want to do this because the lfast5464 is located in under the stairs cupboard (only available socket) hence really poor WiFi coverage .The ...

samiboi by First Timer
  • 154 Views
  • 2 replies
  • 0 like

Fibre 65, regular disconnects with router flashing orange.

I have been having issues with my talktalk WiFi hub since early this morning where it will regularly drop connection and flash orange. I have done multiple line checks which state there are no issues or faults found.I have done multiple speed tests, ...

Exit35 by Team Player
  • 441 Views
  • 13 replies
  • 0 like

Inconsistent wi-fi

I have had the Huawei HG633 router for nearly 10 years. Whilst the fibre broaband speed coming into the house meets what Talk Talk guarantee, I experience WiFi inconsistency most days, with devices dropping connection, which requires frequent reboots...

delypo by Repeat Guest
  • 824 Views
  • 33 replies
  • 0 like

Router FAST5364

My router won't talk to my hp laptop. "unable to connect to this network". I know the laptop is okay as it will connect to my neighbour's identical router ,after i put his password in. All my other devices work okay on my router. So it seems it just ...

locoman by Visitor
  • 130 Views
  • 2 replies
  • 0 like

VPN keeps disconnecting PPP server error

As of a few days ago I'm getting kicked off within 5 seconds of connecting to my work VPN. IT guy at work says it's an ISP issue. I've tried rebooting the router(s) with no effect. I wonder if this has anything to do with what a TalkTalk rep said to ...

Light settings on WIFI Hub

How do I turn on/off the light on my WiFi hub, I get to WiFi hub settings through 192.168.1.1 then I logs out

Wifi changing channel overnight

Hello. For the last few weeks the Wi-Fi has been resetting itself from channel 6 or 11, back to channel 1 which is what my neighbours router is set to. This is causing the 2.4ghz to drop out which is affecting my smart plugs and thermostats, also my ...

Nobag by Team Player
  • 493 Views
  • 21 replies
  • 0 like

Request to disable Wi-Fi Optimisation.

Since I have been using my new Hub 2 Router, I have had a problem where some devices lose their connection randomly.My neighbour (also with a TT Hub 2 Router) also had this problem and it was solved by disabling his Wi-Fi Optimisation.Please could yo...

JimS28 by Team Player
  • 595 Views
  • 30 replies
  • 0 like

Sluggish Internet Speed - Router Problem?

I have a Sagemcom TalkTalk router and currently getting about 42mb from the internet to the router which is good for where we live. However, the speed from the router to our devices has become quite sluggish. We have over 20 devices connected to the ...

JonHC1 by Conversation Starter
  • 291 Views
  • 7 replies
  • 0 like

Router continually flashing amber

My internet connection was intermittent on Friday evening. It improved when I restarted the router. Since Saturday the router (Wi-Fi Hub Fast 5364-3. T8) has been flashing amber. I have gone through the troubleshooting (unplug for 20mins, connecting ...

mr_Jw by Visitor
  • 247 Views
  • 6 replies
  • 0 like

New Router

Been having problems with router, it's a HG633, had it for quite some years now, internet connected fine on all devices but can't load any web pages on all devices connected (WiFi and Ethernet) at random times of day, i think this router is dying and...

New Router

Would it be possible to receive a new router? I think this one is dying, it's a Huawei-HG633, or at the very least could i be told which are good ones to buy. Thanks

cwin323 by Sightseer
  • 145 Views
  • 2 replies
  • 0 like

Router issues

For the past few weeks i've been having to reboot my router several times a day. Internet seems slow.

Teagan1 by Popular Poster
  • 167 Views
  • 6 replies
  • 0 like