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on 25-04-2024 10:31 AM
email from domain @churchofscotland.org.uk to my talktalk.net email account is being blocked , with error code :
cm7nec gave this error
y9ICrQIkiXOr4y9ICrE1
Can you help?
Thanks.
J Cape
Thursday
Hi jncape, sorry for the delayed response. I was on leave yesterday. 7 day scan shows nothing. I've dropped a message to the email admins to check for more on their systems.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Tuesday
I've alerted TalkTalk Support for you by placing a message in their workflow. I hope Ady will be able to respond from Wednesday morning onwards.
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution
Tuesday - last edited Tuesday by Gondola
Hi Ady - it's happening again!!
cm7nec rejected your message to the following email addresses:
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.
cm7nec gave this error:
6ttZsKsvfbwcD6ttZsJgMM Content rejected (TT992)
The sender was also the same as last time, from domain @churchofscotland.org.uk
I can send full diagnostics if that would help.
Thanks, J Cape
on 25-04-2024 02:26 PM
I've had confirmation that this issue should now be behind us. Please let me know if you are still being advised that mail cannot be sent due to TT992 errors.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 25-04-2024 10:59 AM
Hi jncape, I've added the email address to the incident thanks for providing it.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.