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email support

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E-mail rejected

She1987
Newbie
Private Message TalkTalk

on ‎25-04-2024 10:59 AM

Message 3 of 3

Hi,

Help needed please.

I'm no longer receiving e-mails from someone I've been exchanging them with for years. I have two addresses, both @talktalk.net and he's tried both. Nothing has been changed on my e-mails.

He says they keep bouncing back with an error message -

cm11nec gave this error:
ziiirrc7O85zHziiiroKpC Content rejected (TT992)

His e-mail ends in @oslgroup.com

Can I fix this and if so how?

Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎25-04-2024 02:26 PM

Message 1 of 3

I've had confirmation that this issue should now be behind us. Please let me know if you are still being advised that mail cannot be sent due to TT992 errors. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎25-04-2024 11:22 AM

Message 2 of 3

Hi She1987, we've got an open incident for this. I've added this domain to the incident. I'll post back with updates.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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